OUR FOCUS ON
IS THE DIFFERENCE
OUR CORE COMPETENCY
IS HEALTHCARE COLLECTION
Whether stand-alone facilities or some of the largest health systems in America, hospitals have partnered with Paragon Revenue Group to provide specialized collection services to the business of healthcare. Our exclusive focus on medical revenue cycle management enables us to hire, train and invest in staff essential to the support and outcomes of any healthcare system’s revenue cycle initiatives. This helps us stand out in a sea of choices. When it comes to your hospital’s receivables, you don’t have time to work with a collection company that works your patient accounts between credit card debt and outstanding phone bills. You deserve a call center and support team devoted solely to healthcare receivables that understand your business. This translates into a team of individuals knowledgeable in industry specific benchmarking, collection law and the regulations affecting healthcare collection.
OUR FOCUS ON ONE THING IS THE FORMULA FOR SUCCESS
Many collection firms without a focus on healthcare can use automated search engines to identify whether a patient has insurance coverage. But the real question is, “Can you bill for the charges in question?” The billing of insurance when the coverage is not applicable to the actual services rendered wastes time and money. The Medicaid coverage may show as active, however the Medicaid Plan such as in the case of presumptive care, may not cover the service provided. It takes the intervention of trained personnel to audit the results and make certain only billable insurance, applicable to the service is processed. This industry expertise and attention to detail reduces rework and lost days in revenue.
Your EBO staff has been wonderful to work with. Professional, competent. They’re like part of our staff and really helped us relocate FTE’s where needed.