The Paragon Revenue Group Privacy Policy was Updated on July 26th, 2018
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with a representative of Paragon Revenue Group. Paragon Revenue Group may share this personal information with representatives within the company in a manner consistent with this privacy policy. You are not required to provide the personal information that we request, however, failure to do so may prevent our representatives from being able to assist you with your questions or speak with you about your account. The questions that we may ask of you are intended to provide you with the highest level of security and protection of your Personal Health Information, to mitigate the possibility of any unauthorized sharing of PHI, and to adhere to HIPAA privacy regulations. As a business associate of the hospital where your bill may reside, we are legally bound to handle patient data in a way that satisfies the HIPAA Privacy regulations.
Here are some examples of the types of personal information Paragon Revenue Group may collect and how we may use it:
Personal Information Collected
- Paragon Revenue Group may collect a variety of information, including your name, the last 4 digits of your SSN, birthdate, medical information, insurance information, mailing address, phone number, zip code, email address, contact preferences, and credit card information.
How we use your personal information
- We may use your personal information, including date of birth, to verify identity and to assist with identification of responsible parties before speaking about the account in question.
- We may also use personal information for internal purposes, such as auditing and data analysis to ensure that the account holder’s information is accurate.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within your state or country − for Paragon Revenue Group to disclose your personal information. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.
Data Security
Paragon Revenue Group takes the security of your personal information very seriously. Paragon Revenue Group protects your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by Paragon Revenue Group, we use computer systems with limited access housed in facilities using physical security measures, such as key-code encryption methods.
Agreement to receive text messages:
By providing your mobile number, you agree that Paragon Revenue Group may send you periodic SMS or MMS messages containing, but not limited to, important information updates, account alerts, etc.
- Message frequency may vary.
- You may unsubscribe at any time by texting the word STOP to the number you received the text message from. You may receive a subsequent message confirming your opt-out request.
- For help, contact the number you received the text message from.
- Message and data rates may apply.
- United States participating carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, and others.
- T-Mobile is not liable for delayed or undelivered messages.
- You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time, and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
If you have any questions, please contact Paragon Revenue Group at the number you received the text message from or contact info@paragonrevenuegroup.com.
Will I be charged for the text messages I receive?
Though Paragon Revenue Group will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.
Send START to 96282 or enter your phone number on the Paragon Revenue Group website after logging in to get text alerts. You may receive a welcome message with subsequent account update messages including payment reminders and payment status related text message alerts.
Paragon Revenue Group does not charge for receiving text message alerts. Message frequency varies by account. Message and data rates may apply. Check your text messaging plan with your carrier. For help, text HELP to (short code) or the phone number you received a text message from us on. Alternatively, you can email (company website) for help. To stop receiving text messages at any time, text STOP to (short code) or the phone number you received a text message from us on. Supported carriers include: AT&T, Verizon, MetroPCS, Sprint, Boost, T-Mobile, Alltel, Virgin Mobile, U.S. Cellular. Carriers are not liable for delayed or undelivered messages.
Paragon Revenue Group may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.
Paragon Revenue Group 216 LePhillip Court Concord, NC 28026